As a British customer, you are now able to order online and pickup your shipment when it is ready at our London store. Once your order is ready to be picked up the Très Bien London staff will reach out and notify you via email. In-store pickup is only available during opening hours and after you have been notified of your order being ready for pickup.
As a customer based in the UK, you will also be able to send or hand in returns to the London store, making it a convenient option without any international shipping or custom fees involved. Our returns guarantee entitles you to return a product within 14 days of having received it. If you need to return something you can print the UK specific returns form with instructions here.